Shipping Policy

We at Carez committed that we are delivering our products to customers at ease of their homes to do so we are working with the best logistic partners to make safe and on-time deliveries across Pakistan.

SHIPPING HUB

All your orders are packed and shipped from our facility which is situated in Karachi. Your package stays in our facility for 2 days which later are assigned to our logistic partners where they are sorted and sent to relevant stations for deliveries.

 SHIPPING COST

We are committed to providing the best value to our customers; therefore, Carez offers free shipping for any order over Rs.999/- across Pakistan.

Note: Shipping charges will be Rs.150/- only on orders under Rs.999/-

Note: This policy is applicable on regular orders. Delivery charges on Sale/Promotion orders may vary. To check delivery charges, please add a Sale item to your shopping cart on the checkout page.

SHIPPING SYSTEM

We at Carez understand it’s very difficult to wait to use your favorite Carez product and to reduce this time we use some of the best services offered by leading logistic providers.

1) DETAINED SERVICE

Detained service is used on orders weighing 2.0 KG. By using this service your package will be delivered to you within 48-72 working hours (This estimated time does not include holidays, weekends, and 2 days processing time)

2) OVERNIGHT SERVICE

Detained Overnight service is used on orders weighing 2.0 KG. By using this service your package will be delivered to you within 24-48 working hours (This estimated time does not include holidays, weekends, and 2 days processing time)

Note: Delivery can take longer due to political and weather conditions or may be unworkable in the Out of Service Areas.

SHIPMENT TRACKING

Customer can easily keep track of their order status by simply entering the tracking number in our ‘Track Your Order’ box. The tracking number will be texted to the customer shortly after the package is ready for dispatch.

PAYMENT METHODS

Payment will be authorized after a confirmation call with the customer. The order is liable to stock availability.
Payment options include only cash on delivery