What is Carez?

Carez manufactures and imports surgical items, medical equipment, diagnostics, hospital supplies, and computer accessories.

How can I pay for my order?

You can pay through Cash on Delivery,

Can you ship orders all over Pakistan?

Yes, currently we ship in over 800 cities in Pakistan.

What are the delivery charges?

Please visit the Delivery & Shipping page for more information.

How can I track or check the status of my order?

Order status can be checked from the 'My Orders' screen in your account. Status can also be checked through the Order Tracking page.

How can I return a product?

Please visit the Returns & Exchange page for more information.

Do I have to pay for shipping charges when returning a product?

Yes, you have to pay for shipping charges when returning a product

Can I return a product after 7 days?

You have to initiate a return process within 7 days of delivery. Unfortunately, after 7 days, we won't be able to accept return requests.

Do you verify orders?

Yes, before processing any order our customer service team will call you on your mentioned cell phone number to verify the order.